YOUR FAMILY-FRIENDLY DENTIST ON FINKLE HILL
When Cliff Palmer opened the practice in 2009, he set out with a simple aim: Helping people take exceptional care of their teeth.
We believe good dentistry is about being here for life’s journey. It starts with developing healthy habits as a child and continuing excellent oral health in adulthood. We don’t wait for problems to happen. We support your choices to ensure that they don’t.
It’s a philosophy that has helped us develop our practice in line with the needs of our community. Most patients come to Finkle Hill because they’ve heard we can provide the very best standard of dental care. And we’ve attracted a talented team of dentists who are passionate about delivering just that.
MEET THE TEAM
Led by principal, Cliff Palmer, our practice comprises four dentists, a Dental Therapist and Hygienist, and a Clinical Denture Technician. They are supported by an experienced and caring team, who make sure you’re always greeted with a smile.
Meet the Dental Team
Dr Cliff Palmer
GDC number: 77628
Cliff's patients come to him because they know they get the very best in patient care. His warm character and reassuring manner make for a relaxed and often enjoyable dental experience. He holds post graduate certificates in restorative dentistry, and implant surgery and works closely with colleagues across Yorkshire to ensure his skills remain at the cutting edge.
Cliff's commitment to professional development is reflected in his passion for teaching wider members of the team. He is an Foundation Dentist trainer (holding a PGCE in Clinical Education), and also serves as a mentor for the British Academy of Implant and Restorative Dentistry.
GDC number: 192421
Stephen’s friendly, enthusiastic and confident approach has resulted in a dedicated following of patients. He has a focused and logical manner and enjoys the journey of taking an anxious patient to a place where they are happy to regularly attend, and can be proud of their teeth and smile.
Stephen has also completed post graduate training allowing him to give his patients the smile they want with either conventional braces or invisible alternatives. He is also experienced in cosmetic options, using our CEREC smile makeover technology to deliver transformational dentistry in one day.
Dr Clare O’Neill
GDC number: 258677
Clare is dedicated to providing excellent care for her patients. Her focus is on providing preventative dentistry, educating patients to look after their teeth and gum health.
Clare has a reputation for being exceptionally gentle and works hard to reassure people with dental phobias. She is skilled in the full range of treatments we provide, and particularly enjoys endodontic (root canal) treatments. She loves getting to know patients, putting them at ease and developing a lasting relationship with them.
GDC number: 248358
Serena is the most passionate Hygiene Therapist around with Diplomas in Dental Technology and Hygiene Therapy. She has great communication skills, is gentle, reassuring and critically, aims to educate her patients to restore their gum health and prevent future problems. Her wide ranging skills mean she can offer great advice about how to help patients care for their bridges, crowns, implants and dentures. She has also completed further training to enable her to carry out Teeth Whitening. Serena loves to spend her free time with her young son and husband and enjoys travelling and eating Thai food.
GDC number: 143712
Carrie is our resident Clinical Denture Technician and provides our weekly Denture Clinic (Tuesday evening 5pm-7pm). Carrie is 100% patient focused - a great listener and very understanding - and will ensure any problems with dentures are thought through and resolved using only the best materials available.
Meet the dental nurses
GDC number: 247392
Lauren is our Children and Family Coordinator and an excellent dental nurse. She takes pride in using her skills in the widest sense, running her own clinics and delivering oral health education programme with our local schools. Lauren has additional qualifications in fluoride application, oral health education and radiography. She particularly enjoys working with patients with dental phobias, and runs sessions which support patients to deal with their phobias and advise dentists of how they can best be managed. Lauren is on a bit of a health kick at the moment, and can be found running, eating anything green and occasionally anything which resembles cake.
GDC number: 00000
Chloe ran her own florist shop before switching careers to dentistry in 2015. Already an excellent nurse, her retail background means she has the high standards of customer care and great communication skills. She is currently training to be our in-house Treatment Coordinator, where she will work closely with patients enquiring about and booking in for cosmetic dentistry treatments and implants. Cliff and Chloe make a great team, delivering the right mix of humour and compassion required in our work.
GDC number: 235338
Amy is an experienced nurse and brings warmth, vibrance and enthusiasm to everything she is involved in. Amy adapts to everything the busy dental practice throws at her. She is a creative sort and is currently training in dental photography so that we can better showcase the excellent work we provide.
GDC number: 247855
Cassy is an excellent dental nurse, always thinking one step ahead, brings fresh ideas and ways of working to the practice and ensures the surgery runs efficiently and to the highest of standards. She also has a killer sense of humour and is partial to a tuna and coleslaw sandwich from Penny's (if you're offering). Cassy and Stephen work as a great team.
Shareena is the newest member of our team and has joined us in March 2017 as Apprentice Dental Nurse. She joined the team with a very clear passion for teeth and is excited to begin her dental career with us. We think her hard working ethos, friendly manner and enquiring mind will make her an excellent dental nurse.
Meet the management team
GDC number: 122474
Jo is our Clinical Manager and is one half of the team that keeps Finkle Hill running so well, every day. She is a warm and talented leader and ensures the practice operates smoothly, safely and efficiently. She is also an excellent nurse, providing leadership to the dental nursing team, and setting the standard for our care. This also sounds very serious - she is also has a fab sense of humour. When not at work, she loves spending time in the country and walking the dogs.
GDC number: 0000
Jo T is the second half of the team that ensures the practice runs as well as it does. She is the
friendly face you will be most likely to meet at reception or speak to on the phone. She knows almost all of our patients by name, makes sure they feel welcomed to the practice and plans care in their interests. With a busy diary to juggle she has much on her plate. But she is unflappable.
GDC number: 0000
Helen is our Business Development Manager focused on making Finkle Hill the best it can be. From a research and project management background, Helen can usually be found in the office working out how we can make our patients' experience even better and supporting the development of our team.
CQC inspectors use professional judgement, supported by objective measures and evidence, to assess services against our five key questions:
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
Unlike other sectors that CQC regulates, we will not be giving a rating to primary care dental services in 2015/16, although we reserve the option to do so in the future.